FAQs

Table Of Content

❓ General Questions

What is Pajjar?

Pajjar is an online store offering authentic Balochi and Sindhi traditional products including embroidery dresses, turbans, Chawat sandals, and cultural accessories.

🌍 Where are you located?

We are based in Pakistan and deliver products nationwide and to selected international locations.

🎨 Are your products handmade?

Yes, most of our products are handmade with traditional craftsmanship and cultural detailing.

Payment & Policy

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfers, and secure online payments.

🔁 What is your return policy?

You can request a return or exchange within 7 days if the product is damaged, defective, or incorrect.

📄 Do you offer refunds?

Yes, refunds are processed after product inspection and approval as per our refund policy.

🛒 Shopping Questions

📦 How can I place an order?

Simply select a product, add it to cart, and proceed to checkout with your details.

📏 Can I order custom sizes?

Yes, custom sizes and designs are available for selected traditional products.

🧵 Do you restock sold-out items?

Some popular items are restocked, while handmade pieces may vary depending on availability.

🛠️ Services & Warranty

🚚 Do you provide delivery service?

Yes, we provide fast and secure delivery across Pakistan.

⏱️ How long does delivery take?

Delivery usually takes 3–7 working days depending on your location.

🧵 Do your products come with warranty?

We ensure product quality before delivery. Handmade items are checked carefully for stitching, material, and finishing.

📞 Do you offer customer support?

Yes, our support team is available for order tracking, product help, and general inquiries.

🤝 Become a Reseller

🛍️ How can I become a reseller of Pajjar products?

You can become a reseller by contacting us through WhatsApp or our contact form. We will guide you through the registration and approval process.

💼 Is there any minimum order requirement?

Yes, approved resellers receive special wholesale pricing and discounts on bulk orders.

📦 Do you provide bulk orders for resellers?

Yes, we support bulk orders for boutiques, shops, and online resellers.

🚚 Do you deliver reseller orders?

Yes, we provide fast and secure delivery for all reseller and wholesale orders across Pakistan and selected international regions.